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Terms of Service & Refund Policy
Terms of Service
Introduction
Welcome to Views Professional Development. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Views Professional Development if you do not accept all of the terms and conditions stated on this page.
Services
Views Professional Development offers a variety of career coaching and resume writing services, including but not limited to:
Resume Writing
Cover Letter Writing
LinkedIn Profile Optimisation
Career Coaching Programs
Online Courses
Webinars and Workshops
Use of Services
You must be at least 18 years of age to use our services.
You agree to provide accurate and complete information when engaging our services.
Our services are intended for personal use only and may not be resold or transferred to any other person or entity.
Confidentiality
We respect your privacy and are committed to protecting your personal information. All client information is kept strictly confidential and will not be shared with third parties without your explicit consent.
Intellectual Property
All content, including text, graphics, logos, and materials provided through our services, are the intellectual property of Views Professional Development and are protected by applicable copyright laws. You may not reproduce, distribute, or create derivative works from any of the content without our prior written consent.
Limitation of Liability
Views Professional Development will not be liable for any damages arising from the use or inability to use our services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of our services after any changes have been made constitutes acceptance of those changes.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Western Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Refund Policy
Satisfaction Guarantee
At Views Professional Development, we are committed to providing high-quality services to our clients. If you are not satisfied with our services, please contact us, and we will work with you to address your concerns.
Refund Eligibility
Refunds may be granted under the following conditions:
The service was not delivered as described or agreed upon.
The request for a refund is made within 30 days of the purchase date.
The client has made a genuine effort to communicate dissatisfaction and allowed us an opportunity to resolve the issue.
Non-Refundable Services
Certain services are non-refundable, including:
Services that have been fully delivered and accepted by the client.
Digital products (e.g., downloadable templates, courses) once accessed or downloaded.
Any services where substantial progress has been made, as determined by Views Professional Development.
How to Request a Refund
To request a refund, please contact us at [your email address] with your order details and a description of your concerns. We will review your request and respond within 7 business days.
Refund Process
If a refund is approved, it will be processed to the original method of payment within 14 business days. Please note that it may take additional time for your bank or credit card issuer to post the refund to your account.
Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page, and your continued use of our services after any changes have been made constitutes acceptance of those changes.